Shipping Policy
THE STOCKTON MILL: PHILOSOPHY & DELIVERY STANDARDS
A LEGACY OF CRAFTSMANSHIP
At The Stockton Mill, we don't just build furniture; we build heirlooms. To maintain our commitment to architectural precision and dedicated craftsmanship, we accept only SIX (6) major commissions per calendar year. This ensures that every piece receives the undivided attention of a professional woodworker.
NATIONWIDE TURNKEY INSTALLATION
For our major bunk bed builds, we provide a total white-glove solution. Delivery and professional on-site installation are included with every major commission nationwide.
Delivery & On-Site Installation Policy
We proudly offer complimentary on-site white-glove delivery and installation across the continental United States for our custom sleep systems. Because our master craftsmen handle every installation personally to ensure structural integrity, extended multi-day setups require manageable local logistics.
Due to extreme seasonal lodging rates and highly restrictive parking/zoning regulations, complimentary installation excludes the following high-capital resort, island, and high-density metro zones unless suitable lodging and secure commercial vehicle parking for our crew are provided or fully covered by the client:
- Mountain & Ski Resort Zones: Jackson Hole & Teton Village (WY); Aspen, Snowmass, Vail, Beaver Creek, and Telluride (CO); Park City & Deer Valley (UT); Big Sky (MT); Sun Valley (ID).
- Coastal Enclaves & Islands: Nantucket & Martha’s Vineyard (MA); The Hamptons (NY); Palm Beach & Key West (FL); Malibu & Newport Beach (CA); Kiawah Island (SC).
- Ultra-Dense Metro Cores: Manhattan (NY); San Francisco Proper & Silicon Valley (CA); Boston Proper (MA).
If your residential site falls within one of these designated high-capital areas, please contact us directly at 417-691-6200 prior to securing your Build Slot so we can coordinate the logistics accommodation for your project.
EXPERT HANDLING Your suite is transported and installed by the same team that crafted the joinery.
STRUCTURAL INTEGRATION We perform a full structural assembly to ensure the unit is level, secure, and integrated into your home’s architecture.
TOTAL SERVICE We handle all logistics and debris removal. You provide the room; we provide the permanent asset.
THE 2027 BUILD SLOT SYSTEM
FIRST-COME, FIRST-SERVED Your deposit secures the next available slot on our 2026 Build Calendar.
THE GREEN LIGHT RULE If you request a delay (renovations, flooring, or paint), your project will be moved out of its original slot. We will place it back in the queue based on the date you give us the final green light to proceed.
CONTACT TERRY AT 417-691-6200 FOR QUOTES AND SPECIFICATIONS.
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